1. Information We Collect

We may collect personal information including:

• Full name
• Phone number / WhatsApp
• Email address
• Pickup & drop-off locations
• Travel preferences and booking details

2. How We Use Your Information

Your information is used to:

• Process bookings and payments
• Provide transportation and tour services
• Communicate service updates
• Improve customer experience
• Fulfill legal and operational requirements

3. Data Protection

Vio Trans takes reasonable measures to protect your personal data from unauthorized access, misuse, or disclosure.

4. Data Sharing

We do not sell or rent your personal data.
Information may only be shared with:

• Drivers or operational partners (for service fulfillment)
• Payment providers
• Authorities if required by law

5. Cookies & Website Data

Our website may use cookies to improve user experience and analyze website performance. You may disable cookies through your browser settings.

6. Data Retention

Personal data is retained only as long as necessary for operational, legal, or service-related purposes.

7. Your Rights

You have the right to:

• Request access to your personal data
• Request corrections or deletion
• Withdraw consent for data usage (where applicable)

8. Policy Updates

Vio Trans may update this Privacy Policy from time to time. Any changes will be published on our website.

9. Contact Us

For questions regarding these policies, please contact:

Vio Trans

• Email: support@viotransport.com
• WhatsApp: +628112637085